terms and conditions

Welcome to our website ! We have tried to be as open and forthcoming as possible throughout the site, but in case something(s) still unclear, please find it appropriately addressed below, or if you donʼt find the information youʼre looking for here, please contact us directly.

We know terms and conditions can be a long bore, but we tried to cover everything that might worry you (and us) so that everyone can be happy. So do take a minute and let’s get this out of the way!

These terms and condition apply to all Services that Fresco Zuri Designs (and by extension, all its official partners and shareholders) provides to or which are accepted by any person (Client).

By accessing and/or using the Website, (if at any time the Client requests or accepts any Services or pays any deposit or any other monies in relation to Services) or choosing to partner with us, you agree

  1. to be bound by these Terms and Conditions and are deemed to have read, understood and accepted the content and implications herein ; and
  2. you grant your free and unconditional consent to be subject to these Terms and Conditions as applicable.

1.1 | Definitions

In these Terms, unless the context indicates a contrary intention:

Approval Requirements has the meaning given in clause 8(a);

Building Tender Service means any dealing with any builder or construction business that Fresco Zuri Designs undertakes on behalf of the Client and/or in relation to any Services and includes the preparation or revision of any documentation and/or any provision of an independent bill of quantities for any project;

Consequential Loss includes special, indirect, consequential, incidental or punitive damages or damages for loss of expected savings, loss of use, loss of opportunity, loss of profit, loss of revenue, increased financing costs, loss arising from delay and whether or not the possibility or potential extent of the loss or damage was known or foreseeable, and whether arising from a claim under indemnity, contract, tort (including negligence) in equity, statute or otherwise;

Client means the person who engages and/or receives the Services of Fresco Zuri Designs and/or any of its partners;

Design means such design or designs that the Fresco Zuri Designs has agreed to provide to the Client as part of the Services;

Design Amendments has the meaning given in clause 3(a);

Designer means any designer directly in Fresco Zuri Designs or sub-contracted by Fresco Zuri Designs by any subcontract agreement or arrangement in terms of architect or specialist partner engineers (including but not limited to electrical) where applicable;

Design to Budget Service means the service in which the Client engages Fresco Zuri Designs (or partners of) to receive Preliminary Building Cost Estimates from a third party builder (arranged by Fresco Zuri Designs or Client) and provide a total of 3 rounds of design changes to meet the Clients budget;

Due Date has the meaning given in clause 2(b);

Force Majeure includes strike, lockout, riot, industrial action, fire, storm, tempest, act of God, material shortage, government law or regulation or requirement or any other cause beyond the control of the Supplier;

Intellectual Property means all present and future rights conferred under statute, common law or equity in relation to intentions (including patents), registered and unregistered trademarks, registered and unregistered designs, look and feel, circuit layouts and all other rights resulting from intellectual activity in, but not limited to, the industrial, scientific, literary or artistic fields;

Loss means any expense, cost, loss or damage of any kind and includes Consequential Loss and/or any fine or penalty imposed by a statutory or other authority;

Self-Promotion use of designs, documentation, reports and images for websites, social media, awards, brochures, business cards or potential sales to third parties.

Services any services provided or procured by Fresco Zuri Designs in relation to the Client’s project or otherwise performed in connection with any request of the Client.

Fresco Zuri Designs means the Design Services company that the Client engages and extends to its official partners.

Terms means all terms in this document.

 

1.2 | Interpretation

In these Terms:

  1. headings are for convenience only and do not affect interpretation;
  2. words denoting the singular include the plural and vice versa, words denoting individuals or persons include bodies corporate and vice versa, references to documents or agreements also mean those documents or agreements as changed, novated or replaced;
  3. references to any party, person or entity as the case requires includes their executors, administrators, permitted assigns and successors;
  4. references to legislation or provisions of legislation include changes or re-enactments of the legislation and statutory instruments and regulations issued under the legislation;
  5. references to an amount of money is a reference to the amount in the lawful currency of the Republic of Kenya;
  6. obligations under these Terms affecting more than one party bind them jointly and each of them severally; and
  7. no rule of construction will apply to the disadvantage of one party on the basis that that party put forward or drafted these Terms or any part of these Terms.
  1. Fresco Zuri Designs or its partners will issue, at times determined by Fresco Zuri Designs in its sole discretion, tax invoices to the Client for fees for Services supplied to the Client and all fees, charges and moneys otherwise due and payable to Fresco Zuri Designs from time to time.
  2. The Client agrees that it must pay, without any deduction or setoff, the full amount of any tax invoice issued by Fresco Zuri Designs within the period stipulated and agreed upon for payment or if there is no stipulation, 50% deposit before any start of works, and remainder within 7 days from the date on which the tax invoice is generated by Fresco Zuri Designs (Due Date), after completion of works but before handing over.
  3. If the provision of Services to the Client end prior to completion of all Services or any part thereof for any reason, including but not limited to termination of the Services by the Client or Fresco Zuri Designs, the Client will be sent an invoice and be liable to pay for  all Services already provided but not yet paid for.
  4. If, for any reason, the Client delays any aspect of the Services for more than 14 working days, an invoice will be issued on the 15th day for payment for such of the Services as have been provided so far.
  5. If the Client opts to cancel their contract with Fresco Zuri Designs or any of its partners and do not require further services, the Client is responsible to pay for work completed to date as determined fair and reasonable by Fresco Zuri Designs or the respective partner.
  6. If the Client opts to cancel their contract with Fresco Zuri Designs at the start of their project, directly after a deposit has been paid, Fresco Zuri Designs will refund to the client the deposit, less Ksh2000 + GST administration fee. If the deposit is less than Ksh2000 + GST, then the full deposit will be withheld to cover administration costs. The refund will be paid by Fresco Zuri Designs through the same media initially used by the client in the next pay cycle and may take up to 24 hours.
  1. Unless otherwise stated in writing, if Fresco Zuri Designs has agreed to provide preliminary design services as part of the Services, the Services shall include, subject to clause 3(b), two (2) rounds of amendments to the design the subject of the preliminary design services by Fresco Zuri Designs (Design Amendments).
  2. The Design Amendments contemplated by clause 3(a) are limited to design adjustments and implementation of feedback of minor nature and magnitude and must not exceed a total of 20% of the total preliminary design fee. The Design Amendments do not include:
    • anything that Fresco Zuri Designs, in its absolute discretion, considers substantial changes or re-designing of any design or any change or departure from the relevant scope of Services; and/or
    • any attendance at any site or place by Fresco Zuri Designs or any of its partners or agents unless otherwise agreed in writing.
  3. Any changes to any Design (including changes by or initiated by the Client) after the Design Amendments have been finalised will incur additional charges at the rate(s) ordinarily charged by Fresco Zuri Designs.
  4. If the Client provides Fresco Zuri Designs with Preliminary Design or DA drawings in the context of a Preliminary Design Review Service, no site visit will be included or required.
  1. The parties acknowledge and agree that all existing and future Intellectual Property related to, or arising from, the whole or part of any Services will vest in Fresco Zuri Designs and its respective partners.
  2. Fresco Zuri Designs grants to the Client a non-exclusive licence to use such Intellectual Property arising from Services provided to the Client to such extent and for such time as is necessary for use of the Services by the Client for their obvious and manifest purpose (IP Licence)
  3. No transfer or sub-licence of the IP Licence is permitted without the written consent of Fresco Zuri Designs or the respective partner which consent shall not be unreasonably withheld.
  1. The Client acknowledges and agrees that Fresco Zuri Designs and/or its partners may in connection with the Building Tender Services receive payment from third parties for Fresco Zuri Designs’ actual or estimated administrative (including wages and all operational costs whatsoever) costs incurred in connection with the Building Tender Services.
  2. Without limiting clause 11, the Client acknowledges and agrees that although Fresco Zuri Designs may conduct inquires to satisfy itself of the suitability of any builder or any other third party engaged, recommended, or introduced to any person, by Fresco Zuri Designs in relation to any Services, Fresco Zuri Designs will in no circumstances be liable for any acts or omissions (including negligence) of such builder or third party including for any Loss suffered by any person arising from or in connection with such acts or omissions.
  3. The Client acknowledges that in connection to the Design to Budget service, Fresco Zuri Designs is basing the preliminary building cost estimate off preliminary designs and in no circumstance be liable or responsible for the accuracy of the Preliminary Building Costs.
  1. The Services include only one face-to-face site visit or client meeting unless specified otherwise in any quote, choosing to focus and optimise online interaction and work delivery.
  2. Fresco Zuri Designs is entitled to attend any face-to-face meeting via electronic medium such video link or from remote access.
  1. Attending local government council or other responsible authority meetings is not included in the Services unless stated otherwise in any quote.
  2. Attendance at such meetings incurs an hourly/per visit rate to be determined by Fresco Zuri Designs or relevant partners.
  3. Any submissions (including the preparation or presentation of any drawings or attendance of any meeting) to any local government council or other responsible authority on behalf of the Client can be requested in writing and will incur an additional fee unless stated otherwise in a relevant quote by Fresco Zuri Designs and / or its partners.
  1. Subject to clause 8(c), Fresco Zuri Designs and its partners will use its best endeavours to assist and advise the Client with respect to satisfying all applicable laws, standards, codes and any approvals, authorities, licenses and permits which are required from governmental, municipal or other responsible authorities that are relevant to the lawful implementation of the Design (Approval Requirements) provided the Client and Designer at all times cooperate as required by Fresco Zuri Designs and the Designer endorses the Design.
  2. The Client acknowledges and agrees that Fresco Zuri Designs cannot, and does not, make any guarantee, warranty or representation:
    • that any Design or any part of any Services will be approved by any responsible authority; or
    • to the outcome of the application of any Approval Requirements to the Design or any part of the Services.
  3. The Client shall pay fees for Services provided by Fresco Zuri Designs and its partners with respect to Approval Requirements at the rates agreed to by Fresco Zuri Designs in any quote or, failing agreement, at the agreed upon rates. Fresco Zuri Designs and its partners may refuse to provide such Services if the Client does not agree to pay or otherwise fails to pay those fees.
  4. Subject to clause 8(e), if drawings or documents provided or produced by Fresco Zuri Designs and/or its partners for the purpose of satisfying Approval Requirements do not satisfy those Approval Requirements, Fresco Zuri Designs and/or its partners will, if reasonable and possible to do so, use its best endeavours to rectify such documents or drawings so they satisfy those Approval Requirements without charge.
  5. Clause 8(d) does not apply to any drawings or documents that do not satisfy Approval Requirements because of anything that, in Fresco Zuri Designs and/or its partners’ reasonable opinion, has been included, done, or omitted, by or on behalf of the Client against Fresco Zuri Designs and/or its partners’ advice.
  6. The Client shall pay fees for the preparation of all documents and drawings relating to any Approval Requirements are prepared by Fresco Zuri Designs and/or its partners in connection with any Services even if such drawings or documents are not ultimately required or used in the provision of Services.
  1. Unless otherwise agreed upon and required, all drawings and all other documents arising from or connected with the Services will be provided to the Client in digital format.
  1. Additional work undertaken by Fresco Zuri Designs and/or its partners that is not included in a relevant quotation for Services (including changes or additions to Services beyond the scope of such quotation) will be paid for by the Client at an agreed upon rate.
  2. Fresco Zuri Designs and/or its partners will only produce drawings suitable for building license / construction certificates. If a relevant builder or client requests additional drawings or documents during any construction phase this may incur additional charges.
  3. The final quote provided to and accepted by the Client includes only items specifically mentioned within the Inclusions of the quotation. Should the Client wish to request further Services or increase their scope during the course of the relationship, this can be done by amending the quote accordingly, in writing, and being accepted by the Client in writing which will incur further costs. It is up to the Client to carry out due-diligence to confirm all potential costs associated with the project. Fresco Zuri Designs will not be held liable for such additional costs as regards to its partners.
  4. The Client may have the benefit of consumer guarantees. Otherwise, all express or implied guarantees, warranties, representations, or other terms and conditions relating to any Services, Design and/or these Terms not contained in these Terms are excluded to the maximum extent permitted by law.
  1. Fresco Zuri Designs and/or its partners will keep the Client informed of any delays and the timeline to remedy these delays.
  2. Fresco Zuri Designs and/or its partners will not be responsible for any delay in delivering the Project if such delay is the result of an act, omission or neglect by the Client.
  3. The Client acknowledges and agrees that in the event of a delay, regardless if caused by Fresco Zuri Designs (and/or its partners) or the Client:
    • any time frames, milestones and/or deadlines will be extended by the number of days in which the cause of the delay was current;
    • the delay will not be considered a breach of this Agreement and the Client will not be entitled to a refund of any money paid or waiver of any obligation concerning payments.
  1. The Client acknowledges and agrees that Fresco Zuri Designs is permitted to use any designs, documentation, reports and images produced by Fresco Zuri Designs and/or its partners for self-promotion through marketing and advertising unless agreed upon by Fresco Zuri Designs in writing prior to engaging the services.
  2. If a design was created by a third party and provided to Fresco Zuri Designs by the Client for services then the Parties acknowledge and agree that Fresco Zuri Designs can use the documentation and images produced by Fresco Zuri Designs for self-promotion as long as Fresco Zuri Designs acknowledges the original source of the design, unless agreed upon by Fresco Zuri Designs in writing prior to engaging the services.

The Client acknowledges and agrees that Fresco Zuri Designs may subcontract any of its obligations of this Agreement to a third party (or multiple third parties not limited to its partners) without notification to or consent from the Client.

  1. No waiver of any of the provisions of these Terms by Fresco Zuri Designs will be effective unless made in writing and signed by Fresco Zuri Designs and/or its partners.
  2. No forbearance, delay or indulgence by Fresco Zuri Designs in enforcing the provisions of these Terms shall prejudice or restrict the rights of Fresco Zuri Designs and/or its partners, nor shall any waiver of those rights operate as a waiver of any subsequent breach.
  3. Fresco Zuri Designs may vary these Terms at any time in its absolute discretion. No variation of any of these Terms will be effective unless the variation is in writing signed by Fresco Zuri Designs and 30 days’ notice in writing of the variation is given by Fresco Zuri Designs to the Client and its partners.
  1. This clause does not apply where there is a dispute concerning a payment or any amount owing by the Client to Fresco Zuri Designs and/or its partners.
  2. Subject to clause 15(f) any dispute which arises between the parties in connection with this agreement (dispute) must be dealt with in accordance with the requirements of this clause 15, before either party will be entitled to commence proceedings against the other party in respect of the dispute.
  3. The party claiming that a dispute has arisen (complainant) must give the other party a written notice setting out a detailed explanation of the nature of the dispute; and what action the complainant thinks will resolve the dispute (dispute notice).
  4. Within 7 business days of the dispute notice being received by the other party, a nominated senior executive of each party must meet, act in good faith and use best endeavours to resolve the dispute at that meeting, or such subsequent meetings as may be reasonably required.
  5. If the dispute is not resolved pursuant to clause 15(d) within 30 days of the dispute notice being received by the other party, the parties agree to attend a privately held mediation with a mediator appointed by the nominated senior executive or both parties and in the absence of agreement within 7 days of disagreement by such mediator as appointed by the President, or person in like office of the Resolution Institute.
  6. If the dispute is not resolved within a further 30 days then either party may commence proceedings against the other party in respect of the dispute.
  7. Nothing in this clause 15 prevents a party from seeking urgent injective or similar relief from a court.
  1. Fresco Zuri Designs may terminate these Terms and the supply of any Services:
    • immediately and without prior notice, if the Client is in default of any obligation owed to any amount of money to Fresco Zuri Designs whosoever arising;
    • if the Client is in material breach of these Terms which is not remedied 7 days after written notice by Fresco Zuri Designs of the substance of the breach.
  2. Either party may terminate these Terms if they are not in material breach of these Terms and an Insolvency Event occurs to either party.
  1. These Terms supersede all prior agreements, arrangements and undertakings between the parties and relating to the Services provided by Fresco Zuri Designs to the Client.
  1. These Terms shall be governed by and construed in accordance with the laws for the time being in force in Western Australia and the parties agree to submit to the exclusive jurisdiction of the courts and tribunals of Western Australia.
  1. Should any part of these Terms be or become invalid, that part shall be severed from these Terms. Such invalidity shall not affect the validity of the remaining provisions of these Terms.
Copyright

Fresco Zuri Designs (And respective partners) shall own the copyright of the drawings and documents produced in performing the services and generally assert the respective Designer moral rights to be identified as the author of such work.

Providing that all fees and/or other amounts properly due are paid, the Client shall have a licence to copy and use and allow other persons providing services to the project to copy and use the drawings and documents for purposes related to construction (or presentation) of the project or its subsequent use or sale; but may not be used for reproduction of the design for any part of any extension of the project or any other project. Fresco Zuri Designs shall not be liable for any use of any prepared drawings and documents other than for the purpose for which they were prepared. Reuse and/or modification of any such documents, without the respective Designer’s written permission, shall be at the Client’s sole risk, and the Client agrees to indemnify and hold Fresco Zuri Designs (and partners) harmless from all claims, damages and expenses, including solicitor’s fees, arising out of such reuse and/or modification by the Client or by others acting through the Client.

No part of any design produced by the Designers may be registered by the Client without the written consent of the respective Designer.

 

Publicity

Fresco Zuri Designs and its partners shall have the right to photograph the project and to use the photographs in the promotion of their professional service through publication, advertising, public relations, brochures, websites, or other marketing media. We also claim intellectual property rights to any and all Renderings and Animations for the above-mentioned purpose.